Refund policy

For damaged or incorrect items, please contact us on WhatsApp at +60 10-350 0980 within 3 days of receipt. Your order reference and photos of the item and packaging, if available, will help us review the issue.

We review each case individually and will explain the appropriate resolution and any return arrangements after verifying the details.

The 3-day reporting request and our case-by-case review do not limit your statutory rights or remedies under applicable Malaysian consumer law.